Matcha

Return.

We only accept returns for faulty or damaged items. Our policy lasts for 30 days. If 30 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange.

To complete your return, we require a receipt or proof of purchase.

Refunds.

Once we receive and inspect your return, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

I am the Shipping Policy. I am the ideal place to add information about your shipping methods, costs and packaging. Offering a clear and simple refund policy generates trust and credibility in your customers, since they know that they can make purchases in your store with high levels of security.